Make essential clinic information easy to find
Prepare accurate service descriptions, provider information approved for publication, opening hours, and location details. Each service page should help a patient understand the next step without making unsupported treatment claims or publishing private patient information.
Design around mobile enquiries
Patients should be able to read service information, call the clinic, and find booking instructions on a small screen. Include accessible navigation, readable text, and a short enquiry form in the project brief. Agree who receives requests and how staff follow up.
Plan appointment integration
A website booking request needs a defined destination. Decide whether patients contact reception, submit a request for confirmation, or use an integrated booking workflow. Integration capabilities, access requirements, and development costs should be confirmed in the proposal.
Agree ownership and ongoing maintenance
Before commissioning work, establish responsibility for the domain, hosting, content, updates, backups, and form delivery. Ask for a written scope and handover checklist. Existing WordPress or Elementor sites need an assessment before compatibility or integration work is promised.
Prepare for your workflow assessment
- Share your existing website URL and the pages you need.
- Prepare approved service descriptions and public contact details.
- Describe how reception handles enquiries and booking requests.
- Request a proposal covering build, integrations, hosting, and maintenance.
Describe your workflow without sharing patient records or other sensitive medical information.
Discuss your clinic requirements